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Putting Patients First: Highlights from HFMA Healthcare Consumerism Symposium
Customer Trends
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Customer Trends
8 shares457 views

Putting Patients First: Highlights from HFMA Healthcare Consumerism Symposium

Jane Weber Brubaker - November 16, 2017

Industry leaders gathered at HFMA’s 1st Annual Healthcare Consumerism Symposium in Chicago on November 2-3 to share their progress and perspectives on transforming patient financial experience. In…

How patient friendly is your revenue cycle?
Benchmarking
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Benchmarking
9 shares782 views

How patient friendly is your revenue cycle?

Jane Weber Brubaker - June 22, 2017

Consumers are personally responsible for a bigger chunk of their healthcare costs than ever before. How proactive is your organization in managing the shift to consumerization? The…

Investing in Patient Financial Care Pays Off for Mayo Clinic and Northwestern Medicine
Innovation Spotlight
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Innovation Spotlight
44 shares667 views

Investing in Patient Financial Care Pays Off for Mayo Clinic and Northwestern Medicine

Jane Weber Brubaker - June 2, 2017

Brenda Schillinger, Vice Chair of Revenue Cycle at Mayo Clinic, and Mike Mullen, Director of Revenue Cycle at Northwestern Medicine in the Chicagoland area, were panelists in…

The ROI of Investing in Patient Financial Care
Innovation Spotlight
26 shares535 views
Innovation Spotlight
26 shares535 views

The ROI of Investing in Patient Financial Care

Jane Weber Brubaker - May 19, 2017

Not many people are used to using the words healthcare bills and customer experience in the same sentence, unless they mention a confusing experience. While that may…

Easy Bill Paying Improves Patient Satisfaction at Memorial Hermann
Customer Trends
38 shares632 views
Customer Trends
38 shares632 views

Easy Bill Paying Improves Patient Satisfaction at Memorial Hermann

Jane Weber Brubaker - April 14, 2017

Houston-based Memorial Hermann is a nationally ranked integrated delivery system, the largest not-for-profit health system in southeast Texas. As a leading healthcare organization, Memorial Hermann strives for…

Welcome to PatientFinancialCare.org
About Patient Financial Care
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About Patient Financial Care
6 shares618 views

Welcome to PatientFinancialCare.org

Jane Weber Brubaker - March 2, 2017

How satisfied are your patients with your revenue cycle? How does patient satisfaction impact your financial performance? There’s always room for improvement, and here’s the perfect way…

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